Customer Experience

Customer Experience Management

Kristi Prior

Elevates customer and employee engagement, delivers tactical revenue gain and cost reductions, and plots roadmaps for sustained progress. A customer-centric mindset and demonstrated ability to create shared vision, inspire collaboration and drive change. Leverages consumer insights to formulate strategies that deliver excellence to clients, build loyalty and result in profitability. Meets and exceeds business objectives and customer satisfaction metrics while driving growth for company and client. Result and process-oriented with a track record of solution selling and EBITA management.

Strategic Thinker | Relationship Builder | Business Transformation | Dynamic Leader | Collaborative Engagement | Bottom Line Results

Laurie Taylor

Experienced high-energy Merchandising Management professional, looking for a new challenge where transformative change is needed within strategic assortment, brand and team development. Expertise in enterprise-wide strategic plans, assortment and brand development, and customer engagement initiatives within competitive environments. Plans and executes integrated merchandising programs that deliver proven ROI and brand advancement by leveraging opportunities, partnerships, product placement and promotional campaigns.

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