Customer Experience

Customer Experience Management

Kristi Prior , Phoenix, AZ

Elevates customer and employee engagement, delivers tactical revenue gain and cost reductions, and plots roadmaps for sustained progress. A customer-centric mindset and demonstrated ability to create shared vision, inspire collaboration and drive change. Leverages consumer insights to formulate strategies that deliver excellence to clients, build loyalty and result in profitability. Meets and exceeds business objectives and customer satisfaction metrics while driving growth for company and client. Result and process-oriented with a track record of solution selling and EBITA management.

Strategic Partner | Customer Experience Champion | Cross-Functional Partner | Analytics

Sally Vallat, Phoenix, AZ

A customer-committed mindset and demonstrated ability to create shared vision, inspire collaboration, and drive change with momentum. Leverages consumer insights that formulate B2B strategies in support of SaaS business models, deliver excellence to customers, build loyalty, and result in a seamless, transparent experience that sustains mutual growth.

Strategic Sales | Revenue Growth | Client Relationships | Business Acumen | Tactical Execution

Tom Bitz, Phoenix, AZ

Tom is a transformational sales leader who specializes in rapid revenue growth and delivering best-in-class customer experiences. Experienced in marrying strategy and execution in pursuit of new business opportunities employing competitive intelligence, identifying current and future needs. A seasoned, pragmatic thinker who can architect a sales strategy while also being tactical and hands-on in the rollout of end-to-end processes.

Strategic Thinker | Relationship Builder | Business Transformation | Dynamic Leader | Collaborative Engagement | Bottom Line Results

Laurie Taylor, Phoenix, AZ

Experienced high-energy Merchandising Management professional, looking for a new challenge where transformative change is needed within strategic assortment, brand and team development. Expertise in enterprise-wide strategic plans, assortment and brand development, and customer engagement initiatives within competitive environments. Plans and executes integrated merchandising programs that deliver proven ROI and brand advancement by leveraging opportunities, partnerships, product placement and promotional campaigns.

Business Development | Customer Care Champion | Employee Engagement | USAF | Project Management

Vance Tate, Phoenix, AZ

Vance elevates customer and employee engagement, delivers tactical revenue gain and cost reductions, and creates outreach plans that drive consumer experience. A customer-centric mindset and demonstrated ability to create shared vision, inspire collaboration, and drive change.

As a Flight Chief and Airmen Leader in the USAF he was responsible for the maintenance and upkeep of vehicles and equipment at Luke Air Force Base.  Focused on ensuring that everything was mission ready and in compliance with Air Force standards.  Responsible for trouble shooting issues for gasoline and diesel engines.  Continuous training on electrical work for regular and heavy duty vehicles. Expert knowledge of OHSA regulations and requirements.  Maintained a standard of integrity and leadership, ensuring 80% or higher readiness as a unit.  Led a mentorship program to develop leadership skills in airmen. ​​​​
 

IT Director - managing staff, networking, subnets, routing, IP Phone Systems, Windows Administration, GSuite, Office 365

Brian Cornellison, Phoenix, AZ

Brian’s management experience includes Issue Resolution & Documentation, Data Analysis, Training Delivery, Escalation, as well as Troubleshooting, Presentations, and Budgetary forecasting and constraints. Personnel reviews and interpersonal management is a daily focus and priority.  His experience extends from LAN/WAN deployment and administration to firewalls, VMWare, Cisco Product Administration and programming, as well as all manner of hardware and software exposure; including extensive experience with network programming including subnets, routing, IP Phone Systems, Windows Administration, and Relational Database Programming and Administration.

Client Success | Process Improvement | Compliance | Leadership | Change Management

Martha Stabelfeldt, Phoenix, AZ

Martha is a tenured professional leader. Her experience has been focused on health insurance operations with a keen eye to ensure processes and projects are constantly moving forward to ensure best business practices and quality. Minimizing risk is the key to the growth and development of these efforts. Her attention to detail, while also considering the bigger, long term picture, has led to proven track record of operational success. Her training as a social worker along with a Masters in Health Services Administration are the foundation of her leadership and employee development success.

Services/Ops Executive | Project Management | Account/Engagement Management | Business Consulting | P&L Management

John “Rusty” Gilmore, Phoenix, AZ

Rusty is a diverse, innovative and transformational business leader who strives to achieve rapid revenue growth and delivers best-in-class customer experiences.  He possesses a proven track record as a Project Manager and Business Analyst successfully marrying strategy and execution in pursuit of new business opportunities.

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PHOENIX, AZ  - DALLAS, TX - HOUSTON, TX   Tel : 1-888-823-6658   Email: contact@paulmitchellgroup.com

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